Our approach to protecting customer information
In order to conduct our business smoothly, this site acquires and uses information such as your name, address, telephone number, and e-mail address. We recognize the appropriate protection of this personal information (hereinafter "Customer Information") as a serious responsibility and handle Customer Information in accordance with the following principles.
We comply with the Act on the Protection of Personal Information and other related laws and regulations applicable to Customer Information, and handle it appropriately. We also strive to improve our handling of it.
We clearly establish rules concerning the handling of Customer Information and ensure that all employees are fully aware of them. We also request our business partners and others to handle Customer Information appropriately.
When acquiring Customer Information, we specify the purpose of use and notify or publicly announce it, and we handle Customer Information in accordance with that purpose of use.
We take appropriate measures to prevent the leakage, loss, or alteration of Customer Information and to otherwise ensure its safe management.
Purpose of collection and scope of use
This site uses Customer Information for the purposes set out below.
To provide sales-related information regarding the products and services we handle.
To conduct questionnaire surveys of customers for the purpose of planning and developing products or considering measures to improve customer satisfaction.
To carry out the business necessary to respond to customer inquiries and to provide prompt service.
Applications for job openings, recruitment, and related communications.
Provision of Customer Information
Except in the following cases, this site will not transfer or provide Customer Information provided by users to any third party.
When we entrust the shipment of goods, necessary documents, or various notices to a shipping agent.
When we outsource the production, development, management, or operation of this site to an external contractor.
When we publish the results of aggregation or statistical processing carried out in a form that does not identify individuals.
Even when we outsource work to a shipping agent or external contractor as described above, we conclude a confidentiality agreement and strictly and appropriately manage and supervise their handling of that Customer Information.
Accuracy of Customer Information
Customers may confirm, correct, or delete the personal information they have provided by the prescribed methods (the inquiry form on this site or by telephone). We handle such requests promptly and rigorously.
